Interactive Voice Response (IVR)
Customer calls in your company. Call is answered, not by conventional receptionist but by an electronic receptionist, an automatic attendant. This Electronic Receptionist is IVR.
Example: "Welcome to ABC Company. Dial the extension number of the department or person you want to reach" by a recorded voice. And thus it goes on giving you options.
Business Benefits
Saves time and money
- Make callers and customers feel like they're being attended always
- Available 24 hours a day to help customers with simple tasks
- Even small businesses appear like a larger organization with IVR
- Lets businesses to expand their sales with minimum support
Phone : +91-9810190918
care@vservegroup.com